Customer Support Centre

FAQ 6

• Can I use SERVICEmate on my phone?
• Can I have multiple users / staff on my SERVICEmate Account?
• Can I customise / Re-Brand SERVICEmate?
• Do I have to have a mobile device to use SERVICEmate?
• I'm an NAC Network Engineer - Can I use it for my own workloads?

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Getting Started 6

• Your Dispatch Board
• Account Settings
• Adding Staff
• Adding Trade Accounts
• Adding Stock

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Booking Jobs 3

• Book a standard Job
• Book a Recall
• Copy Customer

Using Job Cards 3

• Using Job Cards Efficiently
• Logistical Scheduling
• Engineer Allocation - Enhanced Allocations

Managing Stock 3

• Stock Control - Overview
• Adding Stock Items
• Amending Stock Items